01Can you get any brand?
We search multiple sources for each requirement. Availability depends on the part number, manufacturer and market.
02Do you only buy in the U.S.?
No. We search in the United States, Europe, Asia and other markets.
03Do I need to know who sells the product?
No. Send us the part number, a photo, the nameplate or technical information and we explore the options.
04Can you find discontinued products?
Yes. It’s one of the cases where our search network adds the most value.
05Can I send a photo of the equipment nameplate?
Yes, and it’s one of the fastest ways to identify the right part.
06Are the products genuine?
We verify our suppliers and confirm product origin before purchase.
07Do you handle small quantities?
From a single nut to a complete machine, we’ll get it for you. No quantity, size or weight stops us from solving your problem.
08How does payment work?
We pay the supplier on your behalf as the U.S.-based buyer.
09Do you handle transport and customs?
We coordinate the logistics of each purchase with licensed freight forwarders and customs brokers, with CIF delivery to your airport or port.
10How do you handle my information?
Your supply sources, projects and requirements are confidential commercial information. We can sign an NDA if you need one.
11How fast do you respond?
First reply within 24 business hours. Machine-down requirements get priority.
A part number, photo or equipment nameplate is enough to start.
Whatever you have: part number, brand, machine model, a photo of the part or nameplate, a datasheet, or simply a description of the problem.
What’s stopping your operation?
Tell us the problem, not just the part number. You can send us a part number, a photo, a nameplate, a datasheet or a description of the problem.